Daniel Stander Authors “How to defend your staff from harassment from customers and colleagues” in The Caterer
London Employment Associate Daniel Stander recently authored an article on the hospitality industry and its uphill battle during the pandemic for The Caterer. In the article, Mr. Stander, a certified mental health first aider, explains how hospitality businesses are suffering due to chronic staff shortages and staff being subjected to rising cases of abuse from customers.
“Encourage staff to report harassment by customers, support those who report harassment and take appropriate action,” Mr. Stander explains. The well-being of employees should be a priority, though the legal framework around customer harassment is not as clear as hospitality employers would like it to be.
If you have any questions concerning mental health at work or company policies, please contact Daniel Stander at +44 (0)20 3667 2861, any member of Vedder Price’s Labor & Employment group or any other Vedder Price attorney with whom you have worked.
To read the article in its entirety, please click here (subscription required).
Vedder Thinking | Articles Daniel Stander Authors “How to defend your staff from harassment from customers and colleagues” in The Caterer
Publication
October 12, 2021
London Employment Associate Daniel Stander recently authored an article on the hospitality industry and its uphill battle during the pandemic for The Caterer. In the article, Mr. Stander, a certified mental health first aider, explains how hospitality businesses are suffering due to chronic staff shortages and staff being subjected to rising cases of abuse from customers.
“Encourage staff to report harassment by customers, support those who report harassment and take appropriate action,” Mr. Stander explains. The well-being of employees should be a priority, though the legal framework around customer harassment is not as clear as hospitality employers would like it to be.
If you have any questions concerning mental health at work or company policies, please contact Daniel Stander at +44 (0)20 3667 2861, any member of Vedder Price’s Labor & Employment group or any other Vedder Price attorney with whom you have worked.
To read the article in its entirety, please click here (subscription required).
